Noémie has partnered with Bread to offer our customers a quick and easy way to apply for financing terms. With Bread, you can purchase the Jewelry you want today and pay for it over time. Each order arrives with the same Noémie perks, including complimentary overnight shipping (next business day from when your order was placed). This means you won't have to wait until all payments are made to receive your order.
An IGI jewelry certificate adds an increased comfort level to your purchase. Because the quality of your purchase has been independently verified, you can feel assured that you have made a wise buying decision and that you have received exactly what you have paid for. IGI is one of the leading gemological institutions worldwide. They are headquartered in New York City. We are proud to use diamonds categorized as F-G color and VS1 clarity as a minimum standard throughout all of our diamond jewelry. Our large single stone items come with a GIA Certificate. To allow time for proper inspection by IGI gemologists please allow up to one week after your order is placed for the ring to ship with an IGI Certificate.
Yes, if you would like to talk to us about any initial ideas for a custom design or have any questions regarding the process, please contact us at firstname.lastname@example.org or give us a ring at +1 (646) 846-8882. A dedicated consultant will be your personal point of contact here at Noémie, guiding you throughout the process.
We ask that you allow 1-day for an order to be processed. Some styles on our website are made to order in some sizes and colors. Please let us know if there is a specific date you need an order by so we can make sure it's delivered in time. Once it is ready to ship out, you will receive an email notification with tracking info.
We do our best to ensure items shown online are in stock. However, due to unpredictable spikes in demand at our showrooms and online, sometimes we are backed up on specific sizes and colors. Please email us with your order number if you need to know the exact delivery date or if there is a specific date you need an order by. While we are able expedite some designs, we highly encourage you to allow adequate time for your order to be inspected by our Quality control team.
We use UPS Overnight shipping, which requires a client signature. These parcels are typically delivered during weekday business hours - so we strongly suggest entering a shipping address for yourself that you know you'll be at in the daytime, be this a residence or business. You'll receive an automated shipping update email the day your parcel leaves us, to help you know better when exactly to expect your piece. If you miss the chance to sign for your parcel, not to worry - just reach out to us at email@example.com, and we'll work with our UPS representatives to get it re-routed, or held at a UPS Customer Center that's local to you!
Take a glance at our ring size chart. You can also go to www.findmyringsize.com, and in just a few seconds you can find out the exact size. If you are still unsure, we can send over a free ring sizer. Reach us at firstname.lastname@example.org, or give us a call at +1 (646) 846-8882.
If you are not satisfied with your purchase, e-mail us at email@example.com. We offer complimentary shipping for any item that you’d like to return. If item is returned in saleable condition within 30 days, then we will issue a full refund. Please allow up to 10 business days for the refund to be processed to the original payment method once your return has been received.
Yes, all jewelry purchased comes with a lifetime warranty. We stand behind the quality and craftsmanship of our jewelry. Our free warranty is against any manufacturing defects on all Noémie Fine Jewelry. If you experience damage to your design due to manufacturing, please contact us at firstname.lastname@example.org to initiate an exchange. If a manufacturing issue is found, we will repair the damage or replace the item without any fees. Our manufacturing warranty does note include product loss, theft, damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. Please note that Noémie is not responsible for lost or stolen items once declared 'Delivered' by the delivery service. We also recommend that you maintain independent insurance coverage for your jewelry to help cover loss, or theft.
Traditional retail fine jewelry, on average, is marked up 500%-1000% by the time it reaches the consumer. By working exclusively direct, we can cut out the middleman and pass the savings on to our customers.
Unlike most jewelry companies, we also have a vertically-integrated approach. This means we partnered with a team of experts in the fine jewelry supply chain with decades of experience in sourcing and manufacturing fine jewelry. They have the established sourcing relationships that we can leverage: a full team and production houses in Los Angeles as well as Bangkok that includes a group of talented craftsmen and production workers from France, Italy, Thailand and Israel.
By designing, sourcing and manufacturing our own products and having a partner who already has the relationships to source only the finest materials, we are able to control the production process. We can also avoid having to budget for overstocked inventories. All of these savings allow us to offer the finest materials and customer service and to ensure each piece we make is priced as fairly as possible. What was once an investment piece can become your essential. We are confident that you won't find better quality fine jewelry at the prices we offer. If you find the same quality at a lower price, let us know!
If the size or style is coming back in the next few weeks, we’ll make it available for pre-order. These will be processed like normal orders but with a delayed ship date. We’ll keep you posted on the expected delivery date. If it's an item that we are not currently making, you’ll be able to sign up to receive a notification if the item becomes available again.
Our jewelry is designed between The Loft in New York and our production house in Los Angeles. It's made between our Los Angeles and Bangkok production houses. If you have any questions on our production or sourcing, reach out to email@example.com
We are committed to sourcing the world's most beautiful and ethically-sourced stones; only using those from established suppliers who enforce the standards established by the Kimberly Process and in compliance with all applicable UN resolutions.
When you sign up for an account with us, you're automatically ready to earn credit. Go here to get your unique referral link. Share this link with your friends to give them $50 toward their first Noémie purchase. You'll earn a $50 credit each time a friend uses your link.